Due to the coronavirus outbreak, we have fewer colleagues than normal answering the phones and our waiting times are longer than usual - we’re sincerely sorry about this.

To help us support those who are in most urgent need, we’d ask you to only call if you have an immediate financial problem that can’t wait. But, while all this is going on, with our app and online banking you can manage your money like you did before. For more information, view our coronavirus page.

Whether you want to know more about Barclays International Banking or open an international bank account, here's how to get in touch.

Looking for our online investment service team?

Call us on +44 (0)1534 812280*


Letting us know that you’re not satisfied with our service or products is key in helping us improve the overall experience for our all clients at Barclays International Banking.

How to make a complaint

If you wish to make a complaint you can contact us in writing, by phone or email. You can also let your relationship manager know.

Email us at: specialistcomplaints.iom@barclays.com
Call us on: +44 (0)1624 684444*

If you’d like to write to us, you can use either of the following addresses:

For Isle of Man accounts
Barclays Bank PLC, PO BOX 9, Barclays House. Douglas, Isle of Man, IM99 1AJ

For Jersey accounts
Barclays Bank PLC, 13 Library Place, St. Helier, Jersey, JE4 8NE

For London accounts
PO Box 69999, 1 Churchill place, Canary Wharf, London, E14 1QE