-

 

There are three ways for you to get you to start using your Barclays app 
 - register with an activation code, debit card or a PINsentry card reader.

Register with an activation code

Step 1

  • Download the Barclays app1
  • Tap ‘get started’
  • You will be asked to create a five-digit passcode.
  • Re-enter the passcode to confirm.

Step 2

  • You’ll be asked if you have an activation code, if you do, tap ‘Yes’ then ‘Continue’. If you don’t, you can use the debit card journey below, or if you don’t have a debit card either, please contact the Client Service Centre.
  • Enter your eight-digit activation code.
  • Enter your mobile number.
  • Enter your mobile number again to confirm.
  • Tap ‘Continue’.

Step 3

  • Check the details displayed are correct.
  • Carefully read through the terms and conditions and tick the box to accept them if you’re happy to go ahead.
  • and tap ‘Continue’ again.

Step 4

  • To link your mobile phone to the app, you will receive a text message containing a six-digit code
  • Leave the app and go to your text messages. The message sender shows as Barclays
  • Make a note of the six-digit code.

Step 5

  • Return to the Barclays App, you will need your five-digit passcode from step 1 to get back in.
  • Enter your six-digit code into the app.
  • Tap 'Verify'.

Step 6

  • Congratulations! You have completed the registration process
  • Click ‘Done’ to access your mobile banking app
  • Once you’re in the app, you can follow a tour of the tools available.

Register with a debit card (UK based clients only)

Step 1

  • Download the Barclays app1
  • Tap ‘get started’
  • ·You will be asked to create a five-digit passcode
  • Re-enter the passcode to confirm.

Step 2

  • Carefully read through the terms and conditions and tap ‘Accept’ if you’re happy to proceed
  • When asked if you have an activation code, click ‘No, continue without’.

Step 3

  • When asked which account you’d like to register, click ‘Barclays UK’ and tap ‘Continue’
  • Tap ‘Continue’ again.

Step 4

  • When asked if you have had our app before? Tap ‘No’
  • Tap ‘Continue’.

Step 5

  • Enter your card details and tap ‘Continue’
  • Enter you’re your mobile phone number and tap ‘Continue’
  • Confirm your mobile phone number and tap ‘Continue’
  • Enter your four-digit debit card PIN.

Step 6

  • The app will securely check your card details
  • Once your PIN has been confirmed, tap ‘Continue’
  • Enter a personalised welcome message
  • Your registration is now complete.

Register with a PINsentry

Step 1

  • Download the Barclays app1
  • Tap ‘get started’
  • You will be asked to create a five-digit passcode
  • Re-enter the passcode to confirm.

Step 2

  • Carefully read through the terms and conditions and tap ‘Accept’ if you’re happy to proceed
  • When asked if you have an activation code, click ‘No, continue without’.

Step 3

  • When asked which account you’d like to register, click ‘Barclays UK’
  • Tap ‘Continue’.

Step 4

  • When asked if you have had our app before? Tap ‘No’
  • Tap ‘Continue’.

Step 5

  • Enter your card details and tap ‘Continue’
  • Enter your mobile phone number and tap ‘Continue’
  • Confirm your mobile phone number and tap ‘Continue’.

Step 6

  • To link your mobile phone to the app, you will receive a text message containing a six-digit code
  • Leave the app and go to your text messages. The message sender shows as Barclays
  • Make a note of the six-digit code.

Step 7

  • Return to the Barclays App, you will need your five-digit passcode from step 1 to get back in
  • Enter your six-digit code into the app
  • Tap 'Continue'.

Step 8

  • Select 'Yes – I have a PINsentry’

Step 9

  • Enter the last four-digits of the long number on the front of your Barclays debit card
  • Insert your card into your PINsentry and follow the instructions on your app to generate an eight-digit code from your PINsentry device
  • Enter the eight-digit code into the Barclays app
  • Tap ‘Continue’.

Step 10

  • The app will securely check your PINsentry details
  • Once confirmed, tap ‘Continue’
  • Enter a personalised welcome message
  • Your registration is now complete.